FAQs

How do I get a referral?

Individual sessions with a Registered Psychologist can be provided under the following referral pathways.

GP referral through a Mental Health Care Plan (MHCP):

• With a MHCP referral from your GP, you will be eligible to receive a Medicare rebate for up to 10 sessions per calendar year.

Private Health:

• Book an appointment without a referral. If you have private health insurance, before you book check with your provider as you may be eligible to claim a rebate.

What can I expect?

Effective therapy is rooted in trust, compassion, flexibility, and collaboration. Our approach is guided by your unique needs, ensuring that your journey is tailored specifically to you. Together, we’ll explore your concerns, set meaningful goals, and develop the tools and insights necessary for personal growth. Our aim is to help you lead a more fulfilling and balanced life, empowering you to face future challenges with confidence and independence.

How long is a session?

• The duration of a standard consultation is 50 minutes.

What are the fees?

• The fees for a standard 50-minute face-to-face consultation is $240

• The fee for a standard 50-minute telehealth (video or phone) consultation is $220.

• Bulk billing is available for DVA clients.

• Out-of-hours sessions (after 6.00pm and on weekends) are charged at a higher rate.

• If you are a Concession Card holder (Australia), we may be offer a reduced rate (please enquire). 

• With a GP referral and Mental Health Care Plan (MHCP), you are eligible to claim a Medicare rebate (as at 1 July 2025 - $98.95).

• For health fund consultations, the fee of $240 will be required to be paid in full. After conclusion of the session, you can organise rebates through your health fund provider (Please note you will need to check with your health fund regarding your eligible cover).

Cancellations

Everyone’s time is valuable and we believe in quality care. Prior to your appointment, you will receive an email and text reminder. If for some reason you are unable to attend the appointment, 24 hours notice will be required otherwise 50% of the full fee for the appointment or service will be charged (Please note cancellation fees cannot be claimed through Medicare or your health fund).